Terms & Conditions

Effective Date: June 10, 2024

Welcome to kingsportoliveoilcompany.com (the “Website”). These terms and conditions (“Terms”) govern your use of the Website and the services provided by Kingsport Olive Oil Company (“we,” “us,” “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. General

1.1. Business Information
Kingsport Olive Oil Company
214 E Center St, Suite 100,
Kingsport, TN 37660
Email: kingsportoliveoilcompany@gmail.com

1.2. Website Purpose
The Website offers ultra-premium olive oils and balsamic vinegars for health and wellness enthusiasts.

2. Use of the Website

2.1. Eligibility
You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you meet this age requirement.

2.2. User Account
To purchase products, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

2.3. Prohibited Conduct
You agree not to:

  • Use the Website for any unlawful purpose.
  • Violate any applicable laws or regulations.
  • Interfere with or disrupt the Website’s operation.
  • Transmit any harmful code or viruses.
  • Engage in any activity that imposes an unreasonable load on our infrastructure.

3. Products and Orders

3.1. Product Descriptions
We strive to provide accurate product descriptions. However, we do not warrant that descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

3.2. Pricing
All prices are listed in US dollars. We reserve the right to change prices at any time without notice. Prices do not include applicable taxes or shipping charges, which will be added to your total order amount.

3.3. Order Acceptance
Your order is an offer to purchase products. We reserve the right to accept or reject any order for any reason. Once your order is placed, you will receive an order confirmation email. This email does not signify our acceptance of your order.

3.4. Payment
Payment must be made at the time of ordering. We accept various payment methods as specified on the Website.

3.5. Shipping
We ship products to addresses within the United States. Shipping costs and delivery times are specified on the Website.

3.6. Returns and Refunds
Please refer to our Return Policy for details on returns and refunds.

4. Intellectual Property

4.1. Ownership
All content on the Website, including text, graphics, logos, images, and software, is the property of Kingsport Olive Oil Company or its content suppliers and is protected by copyright and other intellectual property laws.

4.2. License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. This license does not include any resale or commercial use of the Website or its contents.

5. Limitation of Liability

To the fullest extent permitted by law, Kingsport Olive Oil Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising out of or related to your use of the Website or products purchased through the Website.

6. Indemnification

You agree to indemnify, defend, and hold harmless Kingsport Olive Oil Company, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or related to your use of the Website or violation of these Terms.

7. Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

8. Dispute Resolution

Any disputes arising out of or related to these Terms or the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Kingsport, Tennessee.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes indicate your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Kingsport Olive Oil Company
214 E Center St, Suite 100,
Kingsport, TN 37660
Email: kingsportoliveoilcompany@gmail.com

Thank you for visiting kingsportoliveoilcompany.com. We appreciate your business and look forward to serving you with our ultra-premium olive oils and balsamic vinegars