Privacy Policy

Effective Date: June 10, 2024

Introduction

Welcome to Kingsport Olive Oil Company (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website, kingsportoliveoilcompany.com (“Website”).

Data Collection

We collect personal data to provide and improve our services. The types of data we collect include:

Information You Provide to Us

  • Contact Information: Name, email address, mailing address, and phone number.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit card details and billing address.
  • Other Information: Any other information you voluntarily provide to us.

Information We Collect Automatically

  • Technical Data: IP address, browser type, operating system, and other technical information about your device.
  • Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and other usage details.

Information from Third Parties

We may also receive personal data about you from third parties, such as payment processors and analytics providers.

Data Usage

We use your personal data for various purposes, including but not limited to:

  • Providing and managing your account.
  • Processing your orders and payments.
  • Communicating with you regarding your orders and our products.
  • Personalizing your experience on our website.
  • Improving our website and services.
  • Complying with legal obligations.

Data Storage

We store your personal data securely and only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Sharing

We do not sell your personal data to third parties. We may share your personal data with:

  • Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Requirements: When required by law or to protect our rights, we may disclose your personal data to authorities or other parties.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage solutions.

Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You can request transfer of your personal data to another organization or directly to you.
  • Right to Object: You can object to processing your personal data under certain conditions.

To exercise these rights, please contact us at kingsportoliveoilcompany@gmail.com. We will respond to your request within one month.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kingsport Olive Oil Company
214 E Center St, Suite 100,
Kingsport, TN 37660
Email: kingsportoliveoilcompany@gmail.com

Thank you for trusting Kingsport Olive Oil Company with your personal data. We are committed to ensuring your privacy and the security of your information.